Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Knexus visual commerce platform seamlessly provides tailored and shoppable content from influencers, social networks, and brands directly to customers at crucial moments, empowering them to make confident purchasing decisions. Utilizing advanced AI technology, Knexus efficiently identifies, tags, and organizes your content, regardless of its origin—be it from your brand, influencers, or consumers. The system intelligently matches each shopper with the most pertinent content, pinpointing what will most likely impact their purchasing choices. With the rise of social media, brands have unprecedented opportunities to engage with customers. However, many brands fail to leverage this powerful content on their e-commerce platforms. Knexus addresses this gap by automatically delivering relevant content from your brand, influencers, and customers to each shopper precisely when they need it during their online shopping experience, eliminating the need for tedious manual tagging or segmentation processes. This innovative approach not only enhances the shopping experience but also maximizes conversion rates for brands.
Description
Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Facebook Ads
No
GitHub
No
Gmail
No
Google Calendar
No
Google Sheets
No
Google Slides
No
HubSpot CRM
No
Instagram
No
Instagram Ads
No
Integrations
Facebook
Yes
Facebook Ads
Yes
GitHub
Yes
Gmail
Yes
Google Calendar
Yes
Google Sheets
Yes
Google Slides
Yes
HubSpot CRM
Yes
Instagram
Yes
Instagram Ads
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$1 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Knexus
Founded
2010
Country
United Kingdom
Website
www.knexusgroup.com
Vendor Details
Company Name
Emergent
Founded
2024
Country
United States
Website
getwingman.com
Product Features
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
No
Personalized Site Navigation
No
Product Recommendations
No
Reporting / Analytics
No
Social Insights
No