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support

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Description

Ensure the safety and productivity of your team by utilizing our comprehensive solution for major incidents, mass notifications, and planned maintenance. Foster effective communication throughout your organization by delivering timely updates during critical situations. Safeguard your personnel from the risks associated with major incidents, disasters, cyber threats, and other emergencies with prompt notifications designed to halt escalating issues before they cause significant harm. Opt for Klaxon to revolutionize your communication methods, enhancing both efficiency and flexibility. Our platform offers a variety of notification channels, allowing users to select their preferred method for receiving urgent updates—be it via email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business, and beyond. Furthermore, our customizable two-way communication features enable recipients to inform you of their status, indicate safety, and more, ensuring a comprehensive approach to incident management. With Klaxon, you can maintain a clear line of communication and effectively manage incidents while ensuring your team remains informed and secure.

Description

At Pagerly, we recognize that each organization has distinct needs. Our platform provides a wide array of customization features, allowing you to adapt the incident management workflow to perfectly fit your requirements. There's no need to add another tool to your tech stack, as Pagerly integrates seamlessly with your existing systems. You can efficiently manage all requests and incidents without the hassle of constantly switching windows, while also leveraging all the collaborative features available in Slack. When there's a change in the on-call schedule, you can effortlessly update the team's channel topic to reflect the current on-call personnel. Additionally, our system enables you to easily track and oversee the status, progress, and resolution time of tickets, ensuring that actions are taken swiftly to avert any possible breaches and maintain operational efficiency. By streamlining your incident management process, Pagerly empowers your team to focus on what truly matters—delivering exceptional service.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confluence No 
GitHub No 
Google Docs No 
Google Meet No 
Google Sheets No 
Jira No 
Linear No 
Microsoft 365 Yes 
Microsoft Teams Yes 
Opsgenie No 
PagerDuty No 
Sentry No 
Shortcut No 
Slack No 
Statuspage No 
Zapier No 
Zendesk No 
Zoom No 

Integrations

Confluence Yes 
GitHub Yes 
Google Docs Yes 
Google Meet Yes 
Google Sheets Yes 
Jira Yes 
Linear Yes 
Microsoft 365 No 
Microsoft Teams No 
Opsgenie Yes 
PagerDuty Yes 
Sentry Yes 
Shortcut Yes 
Slack Yes 
Statuspage Yes 
Zapier Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

$0.61 per user, per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Klaxon Technologies

Founded

2016

Country

United Kingdom

Website

www.klaxon.io

Vendor Details

Company Name

Pagerly

Country

United States

Website

www.pagerly.io

Product Features

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning No 
Templates Yes 
Two-Way Communication Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management Yes 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Push Notifications

A/B Testing No 
Analytics Yes 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting Yes 
Expiry Notifications Yes 
Geo Targeting Yes 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Alternatives

Alternatives

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Regroup Mass Notification

Regroup Mass Notification