Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Klara offers a comprehensive platform that integrates secure messaging, remote monitoring, and video consultations, all designed to enhance patient communication. This robust system consolidates various patient workflows into a single interface, enabling the automation of essential patient interactions and optimizing processes for all types of appointments, thereby ensuring a top-tier patient experience. With the capability to connect with patients remotely through secure messaging and video visits, Klara provides a cohesive and user-friendly experience without requiring patients to log in, check their email, or download an app. Patients, whether new or returning, can easily communicate with staff directly from the website, facilitating increased appointment bookings and enabling continuous patient engagement around the clock. Additionally, forms can be digitized, allowing patients to complete them conveniently on their own devices, with text notifications ensuring that they receive and sign forms promptly. Furthermore, messages are systematically directed to shared inboxes, allowing multiple team members to address inquiries or manage tasks pertinent to their specific roles efficiently, which ultimately enhances team collaboration and improves overall patient care.
Description
Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments.
Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels.
In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs.
Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience.
Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.
API Access
Has API
No
API Access
Has API
No
Integrations
DrChrono
Yes
EpicCare EMR
Yes
ModMed
Yes
NextGen Healthcare EHR
Yes
Nextech
Yes
AdvancedMD
No
Amazon Web Services (AWS)
No
Care Director
Yes
Greenway Health
No
InSync Healthcare Solutions
No
Integrations
DrChrono
Yes
EpicCare EMR
Yes
ModMed
Yes
NextGen Healthcare EHR
Yes
Nextech
Yes
AdvancedMD
Yes
Amazon Web Services (AWS)
Yes
Care Director
No
Greenway Health
Yes
InSync Healthcare Solutions
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Demo for Pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Klara Technologies
Founded
2013
Country
United States
Website
www.klara.com
Vendor Details
Company Name
Relatient
Founded
2012
Country
United States
Website
www.relatient.com
Product Features
HIPAA Compliance
Access Control / Permissions
No
Audit Management
No
Compliance Reporting
No
Data Security
No
Documentation Management
No
For Healthcare
No
Incident Management
No
Policy Training
No
Remediation Management
No
Risk Management
No
Vendor Management
No
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
Yes
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
No
Patient Records Management
No
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes