Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Klapper serves as a video communication platform that enables immediate video interactions between users in need of assistance and support representatives, often referred to as tutors, from SaaS companies. User-friendly and straightforward, Klapper allows SaaS organizations to provide impactful, tailored video support with minimal hassle. If you're looking to elevate your customer service beyond a traditional call center experience, Klapper is the ideal solution. Deliver instant help to your users exactly when they need it through seamless video connections with your customer support representatives, or tutors. This approach allows users to engage with your top experts, who can guide them in maximizing their experience with your SaaS offerings. Integrating Klapper into your platform is quick and simple; just install the Klapper icon in a few easy steps. You can also personalize the icon to align with your brand's aesthetic, ensuring a cohesive user experience. With Klapper, you can be prepared to provide video chat support in just moments, enhancing customer satisfaction.
Description
VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment.
With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Azure
No
Salesforce
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Azure
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact VSight for pricing details.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BAD SISTEMS
Website
klapper.io
Vendor Details
Company Name
VSight
Founded
2019
Country
Lithuania
Website
www.vsight.io
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Augmented Reality
3D Objects
Yes
3D Product Visualization
Yes
Application Development
No
Content Creation
No
Cross-Device Publishing
Yes
Drag & Drop
Yes
For Mapping
No
For Sales
Yes
For Training / Education
Yes
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
Yes
Virtual Reality
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
Yes
Electronic Signature
No
Employee Monitoring
Yes
Live Chat
Yes
Meeting Management
Yes
Project Management
Yes
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
Yes
Task Management
Yes
Time Zone Tracking
Yes
Video Chat
Yes
Web Conferencing
Yes