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support

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Description

Kivo offers an innovative solution for sponsors and CROs, providing an economical document and process management platform that enables life sciences teams to efficiently accomplish their tasks within a single, user-friendly, and compliant environment. By integrating DMS, RIM, QMS, eTMF, and eCTD functionalities, Kivo allows teams in pharmaceuticals, biotechnology, medical devices, and biologics to handle regulated documents, quality management activities, clinical trial documentation, regulatory submissions, and workflow processes without the hassle of using multiple disconnected tools. With Kivo’s Document Management System, users can manage controlled documents and automate processes while ensuring project oversight, corporate documentation, and readiness for due diligence in a centralized manner, featuring version control, collaboration tools, audit trails, search capabilities, workflow automation, and Part 11-compliant electronic signatures. Additionally, the RIM system enhances project management and correspondence, facilitates submission building and publishing handoff, provides eCTD viewing options, and streamlines dossier management and interactions with health authorities. Overall, Kivo equips life sciences teams with the necessary tools to maintain compliance and efficiency in their operations.

Description

SANeForce serves as a robust solution for customer relationship management (CRM) and sales force automation (SFA), specifically designed for the pharmaceutical, healthcare, and life sciences sectors. Aimed at boosting the efficiency of sales and marketing teams, SANeForce provides functionalities such as real-time order management, tracking of expenses, inventory oversight, and territory management. Furthermore, the platform facilitates medical representative (MR) reporting, allowing field sales representatives to document visits, record doctor interactions, and schedule appointments straight from their mobile devices. By leveraging data-driven insights and analytics, organizations can monitor performance, streamline their operations, and enhance their customer engagement approaches. In addition to these capabilities, SANeForce incorporates compliance management features, ensuring it meets the stringent requirements of highly regulated industries that demand precise record-keeping. This makes it not only a practical choice for improving sales processes but also a dependable partner in maintaining industry standards and regulatory compliance.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Arcus EDI for SAP No 
Docusign Yes 
GROW with SAP No 
Gmail Yes 
Jama Connect Yes 
Jira Yes 
Microsoft 365 Yes 
Microsoft 365 Copilot Yes 
Microsoft Excel Yes 
Microsoft SharePoint Yes 
Microsoft Word Yes 
SAN CLM No 
SAN SFE No 
Tally No 

Integrations

Arcus EDI for SAP Yes 
Docusign No 
GROW with SAP Yes 
Gmail No 
Jama Connect No 
Jira No 
Microsoft 365 No 
Microsoft 365 Copilot No 
Microsoft Excel No 
Microsoft SharePoint No 
Microsoft Word No 
SAN CLM Yes 
SAN SFE Yes 
Tally Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kivo

Founded

2021

Country

United States

Website

kivo.io

Vendor Details

Company Name

SANeForce

Founded

2002

Country

India

Website

saneforce.com

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture Yes 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition No 
Print Management Yes 
Version Control Yes 

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management No 
Special Order Management No 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management Yes 
Commission Management Yes 
Contact Management No 
Contract Management No 
Customer Database Yes 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking Yes 
Sales Forecasting Yes 
Territory Management Yes 

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