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Description
Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.
Description
You can create unlimited B2B, D2C, and B2C channels with unique business models on the same backend. Virto Commerce NET eCommerce Platform allows you to easily integrate your existing eCommerce modules and the best-of-breed products on the market. Your customers will have a unique mobile experience when you add a mobile channel to their web site. Without re-platforming, data duplication or data duplication, you can build a B2B channel on top of your existing e-commerce solution. The platform is easy to scale and allows for robust multi-store options. Connect your online store with your end customers, and get new revenue by selling directly. Page builder's powerful SEO tools and cms features will help you to understand your customers and communicate with them. With the flexibility of microservices and headless eCommerce, you can adjust your approach to different target markets.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$5,000 per month
Free Trial
No
Free Version
No
Pricing Details
on demand
GMV-based Pricing Model:
Virto Commerce subscription will start at 0.5% of GMV with 10K SKUs for GMV-based pricing model.
Order-based Pricing Model:
Virto Commerce subscription will start at 2$ per order with 10K SKUs for volume-based pricing model.
Virto Commerce subscription will start at 0.5% of GMV with 10K SKUs for GMV-based pricing model.
Order-based Pricing Model:
Virto Commerce subscription will start at 2$ per order with 10K SKUs for volume-based pricing model.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kitewheel
Founded
2013
Country
United States
Website
kitewheel.com
Vendor Details
Company Name
VirtoSoftware
Founded
2000
Country
United States
Website
virtocommerce.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
