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features
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support

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Description

Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.

Description

Regardless of your marketing experience, SAS provides innovative solutions that allow you to rethink your marketing strategies. With tools for adaptive planning, journey activation, and a real-time decision engine, you can craft engaging, moment-based customer experiences that enhance profitability and build brand loyalty. Effortlessly expand customer data activation beyond the limits of conventional customer data platforms. Respond more swiftly with ready-to-use insights powered by cutting-edge AI and machine learning technologies. Streamline and automate your marketing planning processes to ensure maximum accountability. Design personalized customer journeys that not only elevate response rates but also drive profitable lead generation. Broaden your brand experience by collaborating with various functions, suppliers, vendors, or stakeholders. SAS Customer Intelligence 360 offers tailored, intelligent marketing solutions ideal for contemporary enterprises. By guiding brands from data to insight and ultimately to action, SAS equips businesses with comprehensive tools for adaptive planning and journey activation, ensuring they stay ahead in a competitive landscape. Additionally, the integration of advanced analytics allows you to fine-tune strategies continuously.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Connect Yes 
SAS Data Loader for Hadoop No 
SAS MDM No 
SurveyXact No 

Integrations

Connect No 
SAS Data Loader for Hadoop Yes 
SAS MDM Yes 
SurveyXact Yes 

Pricing Details

$5,000 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kitewheel

Founded

2013

Country

United States

Website

kitewheel.com

Vendor Details

Company Name

SAS Institute

Founded

1976

Country

United States

Website

www.sas.com/en_us/solutions/customer-intelligence.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking Yes 

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