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Description
Enhance customer experiences by centralizing decision-making and dismantling organizational barriers using Kitewheel's exceptional range of pre-built capabilities. Integrate your data effortlessly through versatile out-of-the-box connectors that function across various channels, systems, and databases. Utilize Kitewheel’s ID Manager to link identifiers and behaviors to individual profiles, providing a comprehensive 360-degree view of each customer. Employ advanced real-time Journey Analytics to visualize and analyze customer interactions and engagements over time across all channels. Tailor your customer journey to align with specific objectives, creating remarkable experiences with our user-friendly journey mapping tool designed for marketers. Determine the optimal next steps for each customer using our real-time, scalable decision-making engine, which is recognized as a leader in its field. Furthermore, streamline processes and enhance journey effectiveness by leveraging our integrated AI, Machine Learning, and journey path testing capabilities. By adopting these innovative solutions, organizations can foster a more cohesive approach to customer engagement and satisfaction.
Description
Financial services companies are rapidly advancing to foster innovation in technology and financial products. However, this progress is met with increasing complexities such as evolving regulations, cyber threats, the growing volume and intricacy of computations, high transaction rates, and the push for digitalization. Staying on top of these changes is crucial for success. Murex’s renowned cross-asset integration platform, MX.3, provides out-of-the-box solutions that meet market standards while also allowing for bespoke customization and application development. This platform serves as the most economical method for continuously evolving IT environments in the financial sector with precision. By breaking down barriers between various departments such as front office, finance, risk, and operations, it enhances collaboration significantly. Additionally, it enables clients to strengthen their connections with their customers by utilizing a robust data and analytics infrastructure that supports their digital transformation. The continuous delivery model adopted by Murex is not only the fastest but also the safest approach to drive large-scale innovation and optimize business results, ensuring that companies can remain competitive in a fast-paced environment. Ultimately, embracing such a comprehensive platform positions firms to thrive amid the pressures of modern financial landscapes.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$5,000 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kitewheel
Founded
2013
Country
United States
Website
kitewheel.com
Vendor Details
Company Name
Murex
Founded
1986
Country
France
Website
www.murex.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Commodity Trading and Risk Management (CTRM)
Accounting Management
Yes
Blockchain Technology
No
Commodity Trading
Yes
Contract Management
No
Document Management
No
Financial Management
Yes
Logistics Management
Yes
Reporting/Analytics
Yes
Risk Management
Yes
Third Party Integration
Yes
Financial Management
Budgeting & Forecasting
No
Cash Management
No
Consolidation / Roll-Up
No
Currency Management
No
Financial Reporting
No
Investment Management
Yes
Project Management
Yes
Revenue Recognition
No
Risk Management
Yes
Tax Management
No
Treasury
Cash Management
No
Debt Management
No
For Government
No
For Hedge Funds
No
Forecasting
No
Liquidity Management
No
Payment Management
No
Risk Management
No
