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Description
Simplify knowledge management seamlessly within Slack. Develop your team's knowledge base without needing to exit Slack, thanks to our straightforward sign-in process, convenient slash commands, and integrated Slack actions. Compile essential reference materials by gathering various data sources into a single Kipwise Page. Any modifications made to the original files are reflected in real time on Kipwise, ensuring your knowledge repository remains as current as your team. Execute searches across all your integrations in mere seconds, drastically reducing the time spent sifting through multiple platforms for information. Instantly access your team’s knowledge regardless of the tool or system in use. With our browser extensions and the Slack search command, you can retrieve team knowledge while maintaining focus on your ongoing tasks. Experience effortless teamwork with our intuitive web editor that allows multiple team members to edit the same page simultaneously. Foster a culture of knowledge sharing, supported by intelligent workflows like our internal Q&A feature, making it a collective goal for your team. Create a more interconnected work environment by leveraging these features to enhance collaboration and efficiency.
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
API Access
Has API
API Access
Has API
Integrations
Airtable
Confluence
Desktop.com
Facebook
Figma
Google Chrome
InVision
Loom
Lucidchart
Marvel
Integrations
Airtable
Confluence
Desktop.com
Facebook
Figma
Google Chrome
InVision
Loom
Lucidchart
Marvel
Pricing Details
$25.50 per user per month
Free Trial
Free Version
Pricing Details
$57.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kipwise
Founded
2018
Country
Estonia
Website
kipwise.com
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control