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Description

Empower your customers to place their own orders, allowing employees to focus on more impactful responsibilities. This innovative ordering method not only boosts sales but also enhances efficiency at all times throughout the day. By minimizing wait times, it provides a smoother experience for your customers while serving as a reliable contingency plan for unexpected employee absences. Furthermore, it lowers cashier expenses and reduces the costs associated with hiring. The risk of order-taking errors is significantly mitigated as KioskBuddy seamlessly integrates with your point-of-sale system to present item information in a user-friendly self-ordering format. Customers can autonomously place their orders and make payments using Square hardware, ensuring a straightforward process. Notifications about orders are conveniently relayed to your staff via email, printed receipts, or Fresh KDS, while our intuitive conversational ordering guide ensures that customers can easily customize their requests without feeling overwhelmed. Additionally, your customers can still accumulate and redeem rewards through the self-order kiosks. Say goodbye to outdated paging systems and the hassle of announcing names; with our service, you can effortlessly inform customers of their order readiness through unlimited SMS text messages, enhancing their overall experience. This modern approach not only streamlines the ordering process but also fosters customer satisfaction and loyalty.

Description

TRAY, a cloud-based platform that enables merchants in the Family Entertainment and Amusement industries to provide service on-demand, is called a cloud-based software platform. The product suite includes self-order kiosks and online ordering, electronic waivers and a mobile app. It also allows party bookings and reservations to be made. TRAY's integration options allow for automated email marketing, inventory, cashless gambling cards, and third-party online orders. TRAY's kiosks are compatible with most major point-of-sale systems, allowing merchants the ability to provide self-service without replacing their existing technology infrastructure. TRAY's platform was built with self-service in view. Kiosks have an intuitive and attractive interface that is image-driven. The kiosks can be customized to become an extension of the merchant’s brand from start till checkout. This platform can be scaled to accommodate both single-location operators and larger businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Golf No 
Agilysys Spa No 
Agilysys Stay No 
MarketMan No 
Olo No 
Popconvert No 
RASI No 

Integrations

Agilysys Golf Yes 
Agilysys Spa Yes 
Agilysys Stay Yes 
MarketMan Yes 
Olo Yes 
Popconvert Yes 
RASI Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$89 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

KioskBuddy

Country

United States

Website

www.kioskbuddy.app/

Vendor Details

Company Name

Vendsy

Founded

2013

Country

United States

Website

tray.com

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment Yes 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Kiosk

Activity Reservations Yes 
Digital Signature Yes 
License Management Yes 
Onsite Printing Yes 
Remote Access Yes 
Secure Browsing Yes 
Ticket / Order Fulfillment Yes 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

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