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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Room Service offers an outstanding blend of affordability and simplicity, making it the perfect choice for both universities and private operators seeking a cloud-based solution with minimal ownership costs. Annually, our software manages revenues exceeding half a billion GBP. Beyond merely serving as a booking system, Room Service empowers you to effectively market your spaces, efficiently handle sales, oversee property management, enhance customer care, and support your administrative tasks. Hosted on the reliable and secure Microsoft Azure cloud, Room Service is designed to be hassle-free. Users can select between a shared service model or a dedicated subscription tailored to their needs. Our web pages are compliant with web accessibility standards for DDS and seamlessly adjust to various screen sizes across mobile, tablet, and PC devices. Furthermore, our customer service team stands out for their extensive knowledge of Room Service, their expertise in the higher education sector, and their friendly demeanor, ensuring a positive experience for all users. With Room Service, you not only get a robust software solution but also a dedicated team ready to assist you at every step.

Description

RMS provides scalable, cloud technology to over 6,500 properties in 45 countries. This technology helps them manage, operate, and grow their hospitality accommodation business. RMS is a market leader in innovation for more than 35 years. This insight has informed the continuous evolution of its robust, fully integrated platform. RMS offers a wide range of native features and a broader product offering that enables operators to increase their revenue, streamline operations, and engage and retain loyal clients. Our innovative approach drives our expansion into global markets. Our focus on continuous improvement and customer experience positions us as a key partner for properties of all sizes, as well as groups looking to optimise multinational enterprises. Our property management software is the fastest-growing in the world. Our dedicated global teams work hard to make our customers happy every day.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cendyn CMS No 
Cendyn Loyalty No 
CortexDecoder No 
Elavon No 
H&L POS No 
InfoDEN No 
MYOB No 
Microsoft Azure Yes 
Netfone No 
PriceLabs No 
QuickBooks Online No 
RMS POS No 
STR No 
Sage Payment Solutions No 
Tyro EFTPOS No 
Uniwell POS No 
Xero No 
Xperium No 

Integrations

Cendyn CMS Yes 
Cendyn Loyalty Yes 
CortexDecoder Yes 
Elavon Yes 
H&L POS Yes 
InfoDEN Yes 
MYOB Yes 
Microsoft Azure No 
Netfone Yes 
PriceLabs Yes 
QuickBooks Online Yes 
RMS POS Yes 
STR Yes 
Sage Payment Solutions Yes 
Tyro EFTPOS Yes 
Uniwell POS Yes 
Xero Yes 
Xperium Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$/Room/Month. Please call or contact for details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kinetic

Founded

1998

Country

United States

Website

kineticsoftware.com/room-service/

Vendor Details

Company Name

RMS Cloud

Founded

1983

Country

Global

Website

www.rmscloud.com

Product Features

Product Features

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management Yes 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps Yes 
Utility Billing Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management No 
Inspection Management No 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes No 
Boat Maintenance Yes 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management Yes 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

Alternatives

Alternatives

inReception Reviews

inReception

InReception