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support

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Description

Kinetic serves as the foundational data layer for e-commerce, initiating within the inbox and broadening to encompass the entire customer experience. Direct-to-consumer (D2C) brands leverage Kinetic to incorporate engaging product quizzes, preference forms, surveys, NPS, and requests for reviews right within their Klaviyo emails, enabling customers to interact without ever leaving their inbox. The forms are designed to work seamlessly in Apple Mail, Gmail, and Yahoo, while also offering an elegant webform alternative for all other email clients, ensuring comprehensive recipient engagement. With a user-friendly drag-and-drop builder, marketing teams can create and deploy forms independently of developers, while the native Klaviyo synchronization captures every response—partial or complete—directly into subscriber profiles for immediate integration into segments and automated flows. Kinetic is utilized in various customer interactions, including welcome journeys, progressive profiling, post-purchase follow-ups, win-back campaigns, abandonment recovery, NPS surveys, product discovery tools, and review solicitation, with the same robust form framework extending beyond emails to cover on-site interactions and other customer touchpoints as brands enhance their zero-party data initiatives. This versatility allows brands to cultivate richer customer insights and foster deeper relationships with their audience over time.

Description

To build trust and drive conversions, capture high-impact customer reviews. Display customer photos and videos in media galleries that highlight your customer base and differentiate your brand. To increase customer intimacy and improve marketing performance, collect valuable first-party customer data. Automatic data sync from Okendo will fuel your marketing engine in Klaviyo. You can capture rich and compelling customer content such as reviews, ratings, profiles, photos and videos, as well questions, answers, and comments. Displays that are beautiful and customizable for displaying your customer community at key locations throughout your store. You have a variety of tools and controls that will help you manage your customer group.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 
8fig No 
AfterSell No 
Attentive No 
Auware No 
Bubblehouse No 
Canopy No 
Google Business Profile No 
Instagram No 
LimeSpot No 
LoyaltyLion No 
Maestra No 
Postscript No 
Rebuy No 
Replo No 
Rivo No 
Shopify No 
UpCart No 
Visually No 
Zaymo No 

Integrations

Klaviyo Yes 
8fig Yes 
AfterSell Yes 
Attentive Yes 
Auware Yes 
Bubblehouse Yes 
Canopy Yes 
Google Business Profile Yes 
Instagram Yes 
LimeSpot Yes 
LoyaltyLion Yes 
Maestra Yes 
Postscript Yes 
Rebuy Yes 
Replo Yes 
Rivo Yes 
Shopify Yes 
UpCart Yes 
Visually Yes 
Zaymo Yes 

Pricing Details

49€/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kinetic Software GmbH

Founded

2025

Country

Germany

Website

www.usekinetic.com

Vendor Details

Company Name

Okendo

Founded

2016

Country

Australia

Website

www.okendo.io

Product Features

eCommerce Marketing

AB Testing Yes 
Abandoned Cart Email Yes 
Analytics / ROI Tracking Yes 
Customer Data Profiles Yes 
Dynamic Content Yes 
Email Marketing Yes 
Email Personalization Yes 
Facebook Ads No 
Google Ads No 
Product Recommendations Yes 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation Yes 
Signup Forms & Popups Yes 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

Online Form Builders

Artificial Intelligence Yes 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code Yes 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms Yes 
Offline Forms No 
Pre-made Templates Yes 
Quizzes / Questionnaires Yes 
Reporting / Data Visualization No 
Signup Forms Yes 
Surveys Yes 

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

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