Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease

Description

Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.

Description

SMF offers a comprehensive solution in a single package, providing a user-friendly forum equipped with a multitude of robust features designed for both administrators and users. It is a collaborative open-source initiative developed by volunteers globally. With its advanced Package Manager, SMF enables quick integration of countless modifications from its extensive database, along with a selection of custom themes that enhance the visual appearance of your site. If you encounter any challenges, you can rely on the expertise of SMF's dedicated Support Team as well as the supportive members of the community, who are always ready to help resolve any issues you may face. Known as Simple Machines Forum, or SMF for short, this free, professional-grade software package allows you to establish your own online community in mere minutes. Additionally, its sophisticated template engine gives you complete control over the design of your message board, and the unique SSI (Server Side Includes) feature facilitates seamless interaction between your forum and website. This versatility makes SMF a popular choice for those looking to create an engaging online community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BL.INK Yes 
Chatwee No 
Flarum No 
KeyCAPTCHA No 
Khoros Yes 
SAP CRM Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Tableau Yes 

Integrations

BL.INK No 
Chatwee Yes 
Flarum Yes 
KeyCAPTCHA Yes 
Khoros No 
SAP CRM No 
Salesforce No 
Salesforce Agentforce Marketing No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Khoros

Founded

2019

Country

United States

Website

khoros.com

Vendor Details

Company Name

Simple Machines Forum

Founded

2006

Website

www.simplemachines.org

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management Yes 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

Product Features

Community

Content Management No 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory Yes 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Alternatives

Alternatives