Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.

Description

Manage your community alongside your webinars and courses by hosting events, uploading media, selling digital products, and facilitating chats and forums while also processing payments and more. Learning has always been inherently social, and with Scenes, you can centralize your e-learning community right alongside your course content. Enhance the educational journey by incorporating gamification elements like community coins and leaderboards to motivate participants. By fostering engagement within your community, you can develop your product based on community input, leading to improved customer retention and loyalty. You can organize live events, initiate forum discussions, share valuable resources, and create break-out rooms, all while maintaining your unique brand identity. Numerous organizations have successfully adopted the community-led growth strategy and experienced significant improvements in customer engagement and retention. Create an interactive environment where live events, forum discussions, and gamified rewards for brand enthusiasts are seamlessly integrated under your brand's banner. This model not only strengthens community ties but also enhances the overall learning experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BL.INK Yes 
Khoros Yes 
SAP CRM Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Tableau Yes 

Integrations

BL.INK No 
Khoros No 
SAP CRM No 
Salesforce No 
Salesforce Agentforce Marketing No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Khoros

Founded

2019

Country

United States

Website

khoros.com

Vendor Details

Company Name

Scenes

Country

Singapore

Website

www.buildonscenes.com

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management Yes 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label Yes 

Alternatives

Alternatives

Heartbeat Reviews

Heartbeat

Heartbeat Chat