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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Kezmo serves as an open-source collaboration platform that streamlines task management, fosters connections among individuals, and enhances productivity across various situations. This flexible communication tool is designed to cater to the unique requirements of your organization. You can begin utilizing the open-source version immediately or develop a tailored solution for deployment within your existing security framework. The platform facilitates the integration of chatbots, workflow creation, and content management, all within a single interface. You can set conversation topics, utilize polls for decision-making, and automate messaging to enhance efficiency in your work. Embrace the era of bots by incorporating virtual agents into your everyday interactions. Additionally, shared links, documents, and images are systematically organized for your convenience. Kezmo is designed to align with your working style. You can leverage its built-in content and task management features or tap into its full potential by developing custom solutions. Moreover, workflows can be defined to automate task creation, dispatch notifications, and streamline processes, making your collaborative efforts even more effective. Ultimately, Kezmo empowers teams to enhance their workflows and communication with innovative tools and features.

Description

OFORK is a flexible open-source ticketing and workflow management platform built for organizations that require structured support processes and full data control. It extends traditional help desk functionality with its Process Autopilot, an Agentic AI feature that enables the creation, execution, and automation of workflows directly within tickets. Users can generate processes using natural language or import existing BPMN files, making it easy to adapt existing workflows. The system supports email-based task execution, allowing teams to complete actions without needing to access the interface continuously. OFORK provides essential features such as ticket tracking, knowledge base management, automation rules, and role-based permissions. Its on-premise deployment ensures compliance with strict data protection and security requirements. The platform is highly customizable, making it suitable for various industries and use cases. Overall, OFORK offers a modern, AI-enhanced approach to service management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Rambox Yes 

Integrations

Rambox No 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
OFORK is available as an open-source ticket system with a free version. Professional support, hosting, services, custom development, add-ons, and optional AI modules are available separately.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OrangeLoops

Founded

2015

Country

Uruguay

Website

kezmo.com

Vendor Details

Company Name

OFORK - Kim-KI

Founded

2018

Country

Germany

Website

o-fork.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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