Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.
Description
Zarca Interactive offers cutting-edge survey software designed to empower organizations with state-of-the-art technology and effective methodologies for achieving optimal research results. Recognizing the complexity often associated with advanced software, we took on the challenge of simplifying the user experience so even those with minimal tech skills can become proficient in using the platform. The "Home" module within Zarca enables survey administrators to efficiently create and oversee sub-account users, along with carrying out various account management tasks. With Zarca’s “Distribution Manager,” clients can personalize their survey invitations and reminders, incorporating tailored messages and branding elements. Additionally, users are able to track live participation and response metrics through Zarca’s Distribution Report feature. Clients also have the option to regulate the frequency with which their panel members receive survey requests by utilizing the Touch Rules functionality. This essential feature not only enhances user engagement but also promotes best practices to mitigate the risk of survey fatigue among participants. By prioritizing user-friendliness and providing robust management tools, Zarca ensures that organizations can maximize the effectiveness of their research initiatives.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM Cognos Analytics
Yes
Qlik Cloud Analytics
Yes
SAP BusinessObjects Business Intelligence
Yes
Integrations
IBM Cognos Analytics
No
Qlik Cloud Analytics
No
SAP BusinessObjects Business Intelligence
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Key Survey
Founded
2002
Country
United States
Website
www.keysurvey.com
Vendor Details
Company Name
Zarca Interactive
Website
www.zarca.com/Online-Surveys-Product/online-survey-software.html
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Market Research
Benchmarking
Yes
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
No
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No