Average Ratings 2 Ratings
Average Ratings 1 Rating
Description
A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.
Description
Craft surveys, assess the outcomes, and make adjustments as necessary. Become part of the 3 million users engaging with KwikSurveys, one of the leading online survey platforms in Europe. Every account adheres to GDPR regulations and is designed to accommodate teams of varying sizes. Leverage specific target criteria to build a tailored audience for your survey and gather the information you require. Enhance the respondent experience by utilizing features such as question logic, text piping, and API integration. Modify themes and incorporate branded visuals to maintain consistency with your brand identity. Dive deeper into your insights with our sophisticated filtering and cross-analysis functionalities. Distribute surveys via email, short links, social media, QR codes, or embed them directly into your website. KwikSurveys boasts a responsive design, ensuring that the platform is accessible across all devices, enabling you to create surveys, analyze feedback, and generate reports smoothly on smartphones, tablets, and desktops. Responses are gathered in real-time, facilitating immediate analysis. Utilize robust segmentation and cross-tabulation tools to uncover significant patterns within your data and enhance your decision-making process. With KwikSurveys, you can not only gather feedback but also transform it into actionable insights.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM Cognos Analytics
Yes
Qlik Cloud Analytics
Yes
SAP BusinessObjects Business Intelligence
Yes
Slack
No
Integrations
IBM Cognos Analytics
No
Qlik Cloud Analytics
No
SAP BusinessObjects Business Intelligence
No
Slack
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$12.99 per user per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Key Survey
Founded
2002
Country
United States
Website
www.keysurvey.com
Vendor Details
Company Name
Kwik Surveys
Founded
2002
Country
United Kingdom
Website
www.kwiksurveys.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Market Research
Benchmarking
Yes
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
No
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes