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Description
Keragon, a HIPAA compliant healthcare integration platform, is designed to automate and simplify healthcare workflows. The company helps healthcare organizations connect disparate systems, automate common tasks such as appointment scheduling and patient intake, and improve patient care. With Keragon you can create HIPAA-compliant automation workflows without code in just a few simple clicks.
Description
Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.
API Access
Has API
Yes
API Access
Has API
No
Integrations
DrChrono
Yes
Healthie
Yes
AdvancedMD
No
Aircall
Yes
Calendly
Yes
ChatGPT
Yes
Elation Health
Yes
Jotform
Yes
Keap
Yes
Microsoft Teams
Yes
Integrations
DrChrono
Yes
Healthie
Yes
AdvancedMD
Yes
Aircall
No
Calendly
No
ChatGPT
No
Elation Health
No
Jotform
No
Keap
No
Microsoft Teams
No
Pricing Details
Contact us
Free Trial
Yes
Free Version
No
Pricing Details
$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keragon
Founded
2022
Country
United States
Website
www.keragon.com
Vendor Details
Company Name
Puppeteer AI
Founded
2023
Country
United States
Website
recupra.com
Product Features
HIPAA Compliance
Access Control / Permissions
No
Audit Management
No
Compliance Reporting
No
Data Security
No
Documentation Management
No
For Healthcare
No
Incident Management
No
Policy Training
No
Remediation Management
No
Risk Management
No
Vendor Management
No
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Workload Automation
Alerts / Notifications
No
Audit Trails
No
Business Process Management
No
Cross-Platform Scheduling
No
Dashboard
No
Data Analysis / Visualization
No
Event-Triggers
No
Load Balancing
No
Resource-Based Scheduling
No
Robotic Process Automation (RPA)
No
Workflow Foundation Support
No
