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Description
Kepla-FSM is a specialized software solution designed for field service management that assists equipment service teams in organizing their work based on individual machines. Each machine can maintain a comprehensive record that includes information such as make, model, serial number, warranty details, owner information, and its current location, along with a service history that tracks the equipment as it transitions between different sites or owners. This software offers a variety of functionalities, including scheduling and dispatching, customer mapping, service contracts, preventive maintenance strategies, quotes, service reports, customer signatures, and invoicing capabilities. Additionally, technicians can utilize an Android app to access these features on the go. The software's equipment-centric workflow is particularly beneficial for industries such as HVAC and refrigeration services, lab and medical equipment maintenance, industrial equipment repair, and appliance repair sectors. Kepla-FSM provides flexible flat monthly subscription plans, ranging from Solo to Enterprise, ensuring that all features are available across every plan without any setup fees or hidden charges. This approach allows businesses of all sizes to effectively manage their service operations without worrying about escalating costs.
Description
Service Pro Stream is a comprehensive software solution designed for managing field services in industries such as appliance repair, HVAC, and plumbing. It integrates various functionalities like online booking, scheduling, dispatching, and customer communication seamlessly into one platform.
The booking process for customers utilizes a conversational interface that collects details about the appliance, including its make, model, and the specific issue at hand. Customers have the added convenience of taking a photo of the dataplate, allowing the software to extract the model and serial numbers from the image, which enables technicians to pre-order necessary parts before their arrival.
The dispatching system operates based on customizable rules set by the user for each technician, including parameters like maximum job distance from the base, minimum spacing between consecutive jobs, and the allowable distance for initial and final calls from the starting point. This intelligent engine ensures that these criteria are adhered to when generating available time slots for appointments.
Technicians have the flexibility to access the platform through any mobile browser, and the portal can be easily added to their home screens without requiring a download from an app store. They are equipped to view customer notes, access images, and retrieve model numbers, while also having the capability to search for parts and document their work on-site, enhancing efficiency and communication throughout the service process. Overall, Service Pro Stream streamlines operations, making it an invaluable tool for service professionals.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KeplaCloud
Founded
2026
Country
United States
Website
keplacloud.com/kepla-fsm
Vendor Details
Company Name
Service Pro Stream, LLC
Founded
2026
Country
United States
Website
serviceprostream.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Alternatives
No Alternatives
