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features
design
support

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Write a Review

Description

The Customer Data and Experience Platform (CDXP) enables the monitoring of customer and prospect interactions across a variety of channels, including email, SMS, social media, CRM systems, call centers, mobile applications, and websites. By leveraging the CDXP, businesses can aggregate extensive customer data and convert it into actionable insights that inform strategic decisions throughout the customer journey. Additionally, it allows for the simultaneous assessment of the impact of various marketing initiatives using data-driven analytical models. This platform serves as a comprehensive software solution, facilitating the management of a cohesive, centralized customer database that is accessible from any operational system. Data sourced from numerous touchpoints can be integrated into a detailed 360° customer profile within this persistent database. The creation of such a profile involves the aggregation of data from diverse origins, followed by cleaning and consolidation to ensure accuracy and relevance. Thus, the CDXP not only enhances customer insights but also streamlines the marketing process significantly.

Description

Spotler Activate identifies visitors to your online store and merges their browsing patterns with the information you already possess, all done automatically and presented in a single, comprehensive dashboard. This results in highly detailed customer profiles that serve as the foundation for tailored customer experiences and effective marketing campaigns across various channels. With Spotler Activate, you gain a holistic 360-degree perspective of your customers. Providing precise recommendations to customers is an established strategy for engaging and attracting them towards your offerings. Thanks to our software, customers can view relevant products or carefully selected alternatives in real-time, whether within your webshop or through external platforms like email. Spotler Activate CDP is notably adaptable, ensuring that all activities are easily measurable. Additionally, Spotler Activate boasts an extensive array of personalization tools, enabling your webshop to seamlessly adjust to the unique preferences of each visitor. This level of customization not only enhances user experience but also drives higher conversion rates and customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Magento No 
Meta AI No 
PrestaShop No 
Shopware No 
Spitche No 
Spotler No 
Zapier No 
dotdigital Engagement Cloud No 

Integrations

Magento Yes 
Meta AI Yes 
PrestaShop Yes 
Shopware Yes 
Spitche Yes 
Spotler Yes 
Zapier Yes 
dotdigital Engagement Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kenscio

Founded

2009

Country

India

Website

www.kenscio.com/products/data-experience-platform

Vendor Details

Company Name

Spotler

Founded

2016

Country

Netherlands

Website

spotler.com/en-gb/activate

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Alternatives

Alternatives

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