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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kenekt is a user-friendly and highly advanced Case Management Solution that effectively assesses information and directs tasks to the appropriate personnel at optimal times. Serving as both a case management and contact center solution, Kenekt effectively merges traditional practices with cutting-edge innovation. With its simple yet powerful design, Kenekt enhances the essential elements of contact center management by incorporating features such as case development, dynamic presentation, intelligent sequencing, environmental integration, structured competition, and industry-specific modules. By utilizing Kenekt's case development capabilities, organizations can significantly reduce the strain on their internal IT resources. Furthermore, Kenekt offers remarkable adaptability in data handling and case development, allowing users to define the precise fields, formats, data structures, and input methods required. This level of customization is made possible by Kenekt's fully configurable data architecture and its robust API environment, ensuring it meets diverse organizational needs. As a result, Kenekt empowers teams to work more efficiently while maintaining a high level of flexibility in their operations.

Description

MeridianLink® Collect is a cloud‑based debt collection platform that helps financial institutions manage delinquency and optimize recovery through a proactive, data‑driven approach. Intelligent automation, machine‑learning‑driven Propensity‑to‑Pay scoring, and a Predictive Collection Index help prioritize accounts with the highest likelihood of resolution. Real‑time dashboards and customizable reports provide visibility into case activity, team performance, and portfolio health. Automated omnichannel outreach—including email, SMS, phone, and portal messaging—improves response rates, while self‑service tools accelerate resolution. Built‑in compliance controls, configurable queues and data fields, batch document generation, and REST API integrations with core and third‑party systems support scalable, efficient, and compliant collections operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MeridianLink Consumer No 
MeridianLink Insight No 
MeridianLink One No 

Integrations

MeridianLink Consumer Yes 
MeridianLink Insight Yes 
MeridianLink One Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Schedule a demo to see the solution in action and receive a customized pricing plan tailored to your organization's unique needs and goals.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gwynn Group

Website

www.gwynngroup.com

Vendor Details

Company Name

MeridianLink

Founded

1998

Country

United States

Website

www.meridianlink.com/products/collect/

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management No 
Commission Management No 
Compliance Management Yes 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management No 

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