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Description

Enhance your efficiency by minimizing the time wasted on CC'd and forwarded emails through the use of shared channels. With a shared archive, onboarding new team members becomes incredibly simple, ensuring that vital information is never lost when employees depart from your organization. Safeguard important communications from external business partners on a centralized knowledge platform. Keluro significantly boosts team collaboration by making relevant email threads available to colleagues in designated shared channels. Our intelligent algorithm offers suggestions for the best channels to share your sent and received emails with just a single click. You maintain control over what stays in your personal inbox while Keluro’s innovative organization, archiving, and visualization features keep you updated on the most crucial information, all accessible in one location. You can effortlessly locate emails and information tied to a specific project or department within dedicated channels, regardless of whether you were initially included in the conversation. Additionally, retrieving archived emails becomes a seamless task, eliminating the need to waste valuable time piecing together lost information. This streamlined approach not only saves time but also enhances overall productivity across your team.

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.