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Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
Many cold email tools operate under the assumption that mailboxes, domains, and DNS records are already set up and authenticated, but emailcampaign.ai takes a different approach by starting from a more foundational level. It transforms a daily sending objective into a priced development plan, where a single approval initiates the registration of sending domains, the creation of mailboxes on platforms like Google Workspace, Microsoft 365, or dedicated servers, as well as the configuration of SPF, DKIM, and DMARC records, all while thoroughly verifying each record through public resolvers. Additionally, it warms each mailbox for a duration of two to three weeks before launching the initial campaign. Following this setup, the platform efficiently manages outreach with sequences that adhere to daily limits per mailbox, consolidates responses within a unified inbox that correctly attributes replies to their original sends, classifies responses, and conducts inbox placement tests on both Gmail and Outlook. For agencies, there is an added layer within the platform: a webmail system that operates on each client's unique hostname, allowing the client's administrator to connect a Google or Microsoft mailbox securely without revealing any passwords, enforce address masking policies, approve outbound forwarding rules, and oversee deleted emails for better management and security. This comprehensive approach ensures that clients have a streamlined and effective email outreach process while maintaining control and security over their communications.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Shopify
Yes
Zapier
Yes
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
Shopify
No
Zapier
No
Pricing Details
$10 per user/month
Free Trial
Yes
Free Version
No
Pricing Details
$39/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Email Campaign LLC
Founded
2024
Country
United States
Website
emailcampaign.ai
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes