Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support. Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.

Description

InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Adobe Marketo Engage No 
ChurnZero No 
Freshdesk No 
Gainsight No 
Google Docs No 
Intercom No 
Khoros No 
Klient No 
Looker No 
Outreach No 
Pipedrive No 
Productboard No 
Salesforce No 
Seismic No 
Shopify Yes 
Totango No 
Zapier Yes 
ZoomInfo No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Adobe Marketo Engage Yes 
ChurnZero Yes 
Freshdesk Yes 
Gainsight Yes 
Google Docs Yes 
Intercom Yes 
Khoros Yes 
Klient Yes 
Looker Yes 
Outreach Yes 
Pipedrive Yes 
Productboard Yes 
Salesforce Yes 
Seismic Yes 
Shopify No 
Totango Yes 
Zapier No 
ZoomInfo Yes 

Pricing Details

$10 per user/month
Free Trial Yes 
Free Version No 

Pricing Details

$15/user/month
Experience AppEQ

- Unlimited Team Members
- Limited Feature
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Keeping.com

Founded

2019

Country

Brooklyn, NY

Website

www.keeping.com

Vendor Details

Company Name

AppEQ.ai

Founded

2022

Country

India

Website

www.appeq.ai/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score Yes 
Onboarding No 
Revenue Management Yes 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine Yes 
Yield Management No 

Alternatives

Alternatives

Inbox Pirates Reviews

Inbox Pirates

Crewcharge Technologies