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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support. Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.

Description

Never miss an important email again! Our Email Router allows you to manage all your email IDs from one inbox. Are you having trouble managing multiple email accounts? Mutant Mail, a privacy-focused server-side solution, will take away the hassle of managing multiple Email IDs. Problem: You can have 5 domains with 5 Email IDs (admin, support and help, legal, contact). This is 25 Email IDs. Do we want to log into every mailbox to maintain the domain persona? Answer: You can receive, reply and send all emails for your domains from your Gmail account (or any other Email account) and save money on email hosting. Avoid the Email client setup headaches! For every email id with Mutant Mail, forget about Credentials, SMTP and IMAP/POP. Mutant Mail allows you to send, receive and reply from one mailbox. Spoof-proof your emails with the complimentary DMARC Report. PGP/GPG encryption. Buffer/Batch your emails.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Shopify Yes 
Zapier Yes 

Integrations

HubSpot CRM No 
HubSpot Customer Platform No 
Shopify No 
Zapier No 

Pricing Details

$10 per user/month
Free Trial Yes 
Free Version No 

Pricing Details

$2.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Keeping.com

Founded

2019

Country

Brooklyn, NY

Website

www.keeping.com

Vendor Details

Company Name

Fresent

Founded

2021

Country

United States

Website

www.mutantmail.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Alternatives

Alternatives