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Average Ratings 0 Ratings
Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
Our CLOUD software solution has been developed over many years in collaboration with some of Europe's busiest air terminals. The intuitive interface and familiar workflows make it easy to get started for smaller operations. The MissingX solution has everything you need, from registering a lost item to returning it via collection or shipping. Contact us today to see if our solution is right for you. We use this expertise to develop solutions that are tailored to the needs of our clients. We keep an eye on trends and invent to meet tomorrow's needs for lost property management.
API Access
Has API
No
API Access
Has API
No
Integrations
Auth0
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Entra ID
No
Shopify
Yes
Zapier
Yes
Integrations
Auth0
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Entra ID
Yes
Shopify
No
Zapier
No
Pricing Details
$10 per user/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
MissingX
Founded
2000
Country
Norway
Website
www.missingx.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Lost and Found
Access Control
Yes
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
Yes
Document Management
No
Historical Reporting
Yes
Image Recognition
No
Inventory Management
No
Self Service Portal
Yes
Shipping Management
Yes
Unclaimed Items Management
Yes