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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support. Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.

Description

Stay informed about when and how often your emails are accessed and your links are activated. Transform successful and frequently used emails into templates that can be easily inserted with a simple click or shortcut, allowing for seamless sharing with your colleagues. Enhance your email outreach in Gmail by utilizing custom tags for personalization, all thanks to this robust mail merge tool. Gain comprehensive insights into your productivity, workload, and response times through detailed reports. Instant notification pop-ups will alert you in real-time when your emails are opened. By employing our email tracking software for Gmail, you can evaluate the effectiveness of your communication and receive immediate alerts when your messages are being read. Effortlessly conduct personalized email campaigns at no cost while remaining within Gmail. With our user-friendly tool, you can maintain constant communication with your customers or email lists without the need for expensive email marketing platforms. Tracking an email is as simple as clicking the check mark icon within the MailVibes Bar and toggling the switch on. This intuitive process ensures you remain engaged with your audience effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Shopify Yes 
Zapier Yes 

Integrations

Gmail Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Shopify No 
Zapier No 

Pricing Details

$10 per user/month
Free Trial Yes 
Free Version No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Keeping.com

Founded

2019

Country

Brooklyn, NY

Website

www.keeping.com

Vendor Details

Company Name

MailVibes

Website

mailvibes.io

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Alternatives

Alternatives

Mailsuite Reviews

Mailsuite

The Mail Track Company