Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
Stay informed about when and how often your emails are accessed and your links are activated. Transform successful and frequently used emails into templates that can be easily inserted with a simple click or shortcut, allowing for seamless sharing with your colleagues. Enhance your email outreach in Gmail by utilizing custom tags for personalization, all thanks to this robust mail merge tool. Gain comprehensive insights into your productivity, workload, and response times through detailed reports. Instant notification pop-ups will alert you in real-time when your emails are opened. By employing our email tracking software for Gmail, you can evaluate the effectiveness of your communication and receive immediate alerts when your messages are being read. Effortlessly conduct personalized email campaigns at no cost while remaining within Gmail. With our user-friendly tool, you can maintain constant communication with your customers or email lists without the need for expensive email marketing platforms. Tracking an email is as simple as clicking the check mark icon within the MailVibes Bar and toggling the switch on. This intuitive process ensures you remain engaged with your audience effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Shopify
Yes
Zapier
Yes
Integrations
Gmail
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Shopify
No
Zapier
No
Pricing Details
$10 per user/month
Free Trial
Yes
Free Version
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
MailVibes
Website
mailvibes.io
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Email Tracking
A/B Testing
No
Audience Segmentation
No
Campaign Management
No
Event-Based Notifications
No
Location Tracking
No
Team Management
No