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Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
Kiwi transforms Gmail and integrates Google Apps like Docs, Sheets, and Slides into a cohesive and comprehensive desktop office suite experience. With Kiwi, you can operate Gmail and Google's productivity tools as standalone applications beyond the web browser, featuring a range of powerful enhancements. While Gmail is a robust tool, the browser serves as a versatile utility; for those engaged in serious tasks, Kiwi provides a competitive advantage. We have developed a sophisticated engine that enables users to manage multiple accounts simultaneously without any conflicts, maintaining 100% fidelity in functionality. This seamless integration extends to Google Drive, as well as Docs, Sheets, and Slides. You can dynamically adjust your inbox view to filter for emails received today, over the last two days, or the past week, and further refine this list to showcase only those marked as Important, Unread, with Attachments, or Starred, allowing for a focused selection of your most pertinent communications. If you wish to access additional emails, simply click to modify the view or revert to your previous settings, giving you complete control over your inbox experience. In this way, Kiwi not only enhances productivity but also simplifies email management significantly.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BlueJeans
No
Boomerang
No
Cisco Webex
No
Gmail
No
Google Docs
No
Google Drive
No
Google Hangouts
No
Google Keep
No
Google Sheets
No
Google Sites
No
Integrations
BlueJeans
Yes
Boomerang
Yes
Cisco Webex
Yes
Gmail
Yes
Google Docs
Yes
Google Drive
Yes
Google Hangouts
Yes
Google Keep
Yes
Google Sheets
Yes
Google Sites
Yes
Pricing Details
$10 per user/month
Free Trial
Yes
Free Version
No
Pricing Details
$29.99 per year
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
Kiwi for Gmail
Founded
2013
Country
United States
Website
www.kiwiforgmail.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes