Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
G Suite Backup protects G Suite mailboxes, appointments, and Google Hangouts/Chats to local system safely. It can back up multiple mailboxes with a Super Admin Account or a CSV file. It also provides filters and reports. It provides a complete solution for keeping a backup of Exchange and Lotus Notes, Outlook as well as Office 365, Amazon Workmail, SharePoint, and Office 365. This tool allows Exchange administrators to easily save their Exchange data to Outlook PST format. The user-friendly interface makes it easy to back up Exchange data at any location. This advanced tool allows users to backup all Exchange mailboxes including shared mailboxes, public mailboxes, and archive mailboxes. It can back up Office 365 shared mailboxes as well as public folders to PST files. Our tool will backup all emails in the Gmail App. The backup file will contain all folders in your mailbox, including trash, sent, and others.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Amazon WorkMail
No
Gmail
No
Google Calendar
No
Google Chat
No
Google Drive
No
Google Hangouts
No
Google Workspace
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
Amazon Web Services (AWS)
Yes
Amazon WorkMail
Yes
Gmail
Yes
Google Calendar
Yes
Google Chat
Yes
Google Drive
Yes
Google Hangouts
Yes
Google Workspace
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
$10 per user/month
Free Trial
Yes
Free Version
No
Pricing Details
$49 one-time payment
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
KernelApps
Founded
2004
Country
India
Website
www.nucleustechnologies.com/g-suite-backup/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes