Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We are committed to helping business owners and managers who are actively looking to optimize their operations. Our platform includes Key Performance Indicators that are intended to increase awareness and provide actionable insight. We combine the power of Power BI and Booker Software to offer our clients a competitive advantage at a reasonable price. Keeper Insights' setup is simple and straightforward. You don't need to worry about updating or building your Key Performance Indicators. Our service communicates automatically with Booker's API, and provides all relevant reports. You only need to review the trends and make the business decisions that are important. With just a few clicks, interactive KPIs make it easy to visually compare different times periods.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
No
Groove
No
HappyFox
No
Kayako
No
Microsoft Teams
No
Salesforce
No
Zendesk
No
Integrations
Freshdesk
Yes
Groove
Yes
HappyFox
Yes
Kayako
Yes
Microsoft Teams
Yes
Salesforce
Yes
Zendesk
Yes
Pricing Details
$75 per month
Free Trial
No
Free Version
No
Pricing Details
$8.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Keeper Insights
Founded
2018
Country
United States
Website
www.keeperinsights.com
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
Yes
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
Yes
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes