Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keepcon prioritizes all interactions that occur through text within digital channels, engaging customers and users effectively. We understand that every industry necessitates timely and precise information tailored to its specific needs. By centralizing all digital communication within our service platform, we not only reduce costs but also enhance the efficiency of contact center operations. Keepcon merges advanced artificial intelligence with the expertise of numerous linguists who specialize in semantics, resulting in innovative solutions that facilitate the automated processing of vast amounts of information. This allows for the accurate classification of content and informal expressions in Spanish, Portuguese, and English. By consolidating all customer service digital channels into one platform, we enable quicker and more effective responses to inquiries and complaints, while also leveraging AI to assist operators in their tasks. Ultimately, our approach transforms customer service interactions, making them more streamlined and responsive.
Description
Leverage digital statistical data to gain a deeper insight into your business's performance and obtain strategies for enhancement. Our software enables the consolidation of all critical indicators related to your organization. Often challenging to collect and analyze, the information is now seamlessly integrated here to provide clarity and ease of access. From traffic metrics to sales trends and prospect engagement, the establishment of predictive models empowers you to make informed decisions with comprehensive data at your fingertips. The Digital intelligence provided by the Maarketer software facilitates the creation of a centralized hub for all essential strategic digital insights. Beyond these specific metrics related to your business, the essence of Digital intelligence is to help you comprehend your customers and their behaviors effectively. With these tools, you can not only track performance but also anticipate future trends and customer needs. This holistic approach will ultimately lead to improved decision-making and business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Rivery
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Keepcon
Founded
2008
Country
Argentina
Website
keepcon.com/en/
Vendor Details
Company Name
Maarketer
Country
Switzerland
Website
www.maarketer.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
Yes
Segmentation
No
Social Marketing
Yes
Website Visitor Tracking
No