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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keepcon prioritizes all interactions that occur through text within digital channels, engaging customers and users effectively. We understand that every industry necessitates timely and precise information tailored to its specific needs. By centralizing all digital communication within our service platform, we not only reduce costs but also enhance the efficiency of contact center operations. Keepcon merges advanced artificial intelligence with the expertise of numerous linguists who specialize in semantics, resulting in innovative solutions that facilitate the automated processing of vast amounts of information. This allows for the accurate classification of content and informal expressions in Spanish, Portuguese, and English. By consolidating all customer service digital channels into one platform, we enable quicker and more effective responses to inquiries and complaints, while also leveraging AI to assist operators in their tasks. Ultimately, our approach transforms customer service interactions, making them more streamlined and responsive.

Description

Leverage digital statistical data to gain a deeper insight into your business's performance and obtain strategies for enhancement. Our software enables the consolidation of all critical indicators related to your organization. Often challenging to collect and analyze, the information is now seamlessly integrated here to provide clarity and ease of access. From traffic metrics to sales trends and prospect engagement, the establishment of predictive models empowers you to make informed decisions with comprehensive data at your fingertips. The Digital intelligence provided by the Maarketer software facilitates the creation of a centralized hub for all essential strategic digital insights. Beyond these specific metrics related to your business, the essence of Digital intelligence is to help you comprehend your customers and their behaviors effectively. With these tools, you can not only track performance but also anticipate future trends and customer needs. This holistic approach will ultimately lead to improved decision-making and business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Rivery Yes 

Integrations

Rivery No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Keepcon

Founded

2008

Country

Argentina

Website

keepcon.com/en/

Vendor Details

Company Name

Maarketer

Country

Switzerland

Website

www.maarketer.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring Yes 
Sales Intelligence No 
Search Marketing Yes 
Segmentation No 
Social Marketing Yes 
Website Visitor Tracking No 

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