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Description
KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.
Description
Accelerate the process of obtaining reviews on essential platforms like never before. Our advanced reputation management system streamlines the review generation process, enabling you to gather, assess, and respond to customer feedback seamlessly in one centralized location. Consumers tend to trust reviews significantly more than any other advertising method. It's crucial for potential buyers to feel confident in their purchasing choices. We assist you in providing that confidence by motivating your customers to share positive reviews on your public profiles. A staggering 92% of potential clients consult online reviews prior to making a buying or hiring decision. Key Features of LocalReviews include the ability to gather feedback through your customers' preferred communication channels while overseeing your online image via our user-friendly dashboard. Our system is designed to generate hundreds of reviews, ensuring that no opportunity to collect customer feedback goes unnoticed. With just a few simple clicks, customer reviews are effortlessly published to well-known review sites, allowing you to keep your posting on autopilot and focus on what truly matters—your business growth. This efficiency not only saves time but also enhances your brand’s visibility and credibility in the marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
FreshBooks
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KePSLA
Founded
2016
Country
India
Website
www.kepsla.com
Vendor Details
Company Name
OneLocal
Founded
2013
Country
Canada
Website
info.onelocal.com/referralmagic
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
