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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kayba empowers AI agents to enhance their performance through experiential learning. By analyzing execution traces, it identifies and rectifies failures while assessing the effectiveness of these corrections. Rather than depending on generic evaluations that fail to clarify the reasons behind an agent's shortcomings, Kayba utilizes the agent's unique traces to identify failure modes and create tailored benchmarks relevant to the user's specific context, enabling teams to gauge improvements against authentic production failure patterns. With a simple one-line setup, Kayba integrates tracing into the agent, continuously monitors its performance, and promptly alerts users when any step ceases to be recorded. Since even effective tracing can degrade as teams implement changes, Kayba actively reviews existing tracing, highlights any broken elements, identifies the specific file requiring attention, and relays the issue to a coding agent via MCP. This coding agent then addresses the problem, after which Kayba confirms that the trace is fully functional again, ensuring ongoing reliability and performance enhancement. Ultimately, this process allows teams to maintain high standards of operational continuity while fostering continual improvement in their AI systems.

Description

Scritch serves as an AI recovery agent tailored for support and product teams within B2B software organizations. Its software development kit (SDK) links a failed action within an application to a recovery process that analyzes the server's response alongside pertinent read-only data. This process translates the issue into simple terms and solicits information from the user that only they would possess. When a modification is required, Scritch seeks approval and verifies through code that the solution is effective before notifying the user that they can proceed. Teams have the flexibility to outline the tools and repair procedures accessible to the agent. In instances where Scritch is unable to resolve an issue, it compiles a detailed explanation and case history for the support team and can seamlessly transfer the case to associated ticketing and messaging systems. Typical scenarios include issues like rejected invoices, unsuccessful imports or uploads, expired sessions, and access-related problems. Importantly, the product focuses specifically on addressing technical barriers in B2B applications, steering clear of consumer-oriented tasks such as social media ban appeals or content moderation challenges, ensuring that it remains dedicated to enhancing operational efficiency in the business sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord No 
Intercom No 
Jira No 
Linear No 
Model Context Protocol (MCP) Yes 
Slack No 
Zendesk No 

Integrations

Discord Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Model Context Protocol (MCP) No 
Slack Yes 
Zendesk Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kayba

Founded

2025

Country

United States

Website

kayba.ai/

Vendor Details

Company Name

Okapi Works

Country

Belgium

Website

scritch.xyz/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

No Alternatives