Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
Description
Contactless ordering. You can set up your restaurant online and take orders directly. All types of food and beverage businesses are eligible (fine dining, qsr or cloud kitchen, etc). Qr code. URL (link) brand. Online ordering. Loyalty wallet. Promocodes Menu management. Separate menus for dine-in/delivery/pick-up. Mobile authentication using OTP. Banner management. Digital payments Rider management. Analytics for the store. Real-time feedback. Customer data. Multiple types of orders can be added. Home delivery. Orders for home delivery can be accepted seamlessly. Dine in. The customer can place an order by scanning their QR code at the outlet. Takeout. Your link allows customers to order a meal and choose to pick up. In-car ordering (curb side delivery). Customers can place orders by mapping their car details. Loyalty wallet. Make your own promotions in-house Flat discount promo. Menu section. Special promo Percentage discount promo. Flat cashback promo Flat cashback promo
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Pricing Details
₹1000 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Vendor Details
Company Name
uEngage
Founded
2018
Country
India
Website
www.uengage.in
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
Yes
Alternatives
No Alternatives