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Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

eFeedo, a cloud-based application that is simple to use, user-friendly, affordable, and highly cost-effective for restaurants, take-aways and bakery shops, as well as food delivery units, is simple and easy to use. eFeedo offers simple workflows for kitchen order tickets (printable, digital & queues), tokens pay-ahead, ordering system, digital menus and order tracking. It supports bulk import of inventory and menu items for an easy setup and onboarding. Accessible Customizable Portal -Secure, easy-to-use, & user-friendly -Dine-in/Takeaway/Delivery -Digital KOT (Kitchen Order Tickets) -Menu/Orders/Tokens/Tables -Bakery and Cafe, Bar, Special Orders -Live Configurable Kitchen Queue -Billing with custom payment modes and tax slabs -Inventory Management -Vendors Management and Payments -Employee Management Live Ordering and Order Status -Useful Graphics & Reports

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

$50/month
Starting at $50/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

Sublime Enterprises

Founded

2014

Country

United States

Website

efeedo.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Alternatives

No Alternatives

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