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features
design
support

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Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

Menu Anywhere An all-encompassing and personalized online ordering platform designed to enhance your business and foster customer connections, both online and in physical locations. Menus for online ordering that offer more than just aesthetics Utilizing our Pixel-Perfect technology™, Zuppler menus are fully customized to reflect your brand and seamlessly integrate with your website and mobile application, featuring stunning menu visuals that elevate the ordering experience. No other online ordering platform provides the level of customization that seamlessly accompanies customers throughout their entire ordering journey. Transform the dine-in experience with On Premise Ordering Zuppler's On Premise Ordering feature allows patrons to place food orders from their personal devices, ensuring a contactless dining experience. Thanks to Zuppler's integration with numerous POS systems, dine-in orders can be directly transmitted to the POS for efficient order processing, simplifying operations for restaurant staff. This innovation not only enhances convenience for customers but also streamlines the entire ordering workflow.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdRoll No 
Braintree No 
Cartwheel No 
Checkmate No 
Chowly No 
DoorDash No 
Google Tag Manager No 
Hotjar No 
HubSpot Customer Platform No 
LinkedIn No 
OVVI POS No 
PAR Engagement No 
PayPal No 
Shipday No 
Spoonity No 
VROMO No 
WhatsApp Yes 
Worldpay No 

Integrations

AdRoll Yes 
Braintree Yes 
Cartwheel Yes 
Checkmate Yes 
Chowly Yes 
DoorDash Yes 
Google Tag Manager Yes 
Hotjar Yes 
HubSpot Customer Platform Yes 
LinkedIn Yes 
OVVI POS Yes 
PAR Engagement Yes 
PayPal Yes 
Shipday Yes 
Spoonity Yes 
VROMO Yes 
WhatsApp No 
Worldpay Yes 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

$129
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

Zuppler

Founded

2009

Country

United States

Website

www.zuppler.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools No 
Menu Item Management No 
POS Integration No 
Pre-Made Menu Templates No 
Printed/Paper Menus No 
QR Code Menus No 
Tablet Menus No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label No 

Alternatives

No Alternatives

Alternatives

FineDine Reviews

FineDine

FineDine Menu