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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

The ultimate way to digitize your service is through a QR-code digital menu that allows customers to order, reorder, and make payments without needing to download an app or register. Enhance your F&B service during busy periods by utilizing this innovative approach. By scanning the QR code, patrons can easily access your extensive menu and find inspiration for additional orders. Created in partnership with experts from the hospitality sector, Yoordi is designed to accommodate every customer, whether for takeout, delivery, or dining at the table, regardless of peak or off-peak times. Seamlessly integrating into your business operations, Yoordi is always available to assist. This digital menu solution not only serves all patrons effectively but also lightens the workload for staff, potentially boosting revenue. Yoordi stands out as the most adaptable ordering and payment platform for guests in the hospitality field. Additionally, it provides a pioneering solution tailored for the gastronomy industry, facilitating the digital transformation of ordering and payment systems. This groundbreaking innovation not only elevates the service experience for guests but also enhances operational efficiency for restaurant professionals, ultimately benefiting the entire dining experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DataTrans EDI No 
Hypersoft No 
Lightspeed Retail No 
Matrix No 
Oracle Cloud Infrastructure No 
TCPOS No 
Vectron No 
WhatsApp Yes 
Worldline No 
wallee No 

Integrations

DataTrans EDI Yes 
Hypersoft Yes 
Lightspeed Retail Yes 
Matrix Yes 
Oracle Cloud Infrastructure Yes 
TCPOS Yes 
Vectron Yes 
WhatsApp No 
Worldline Yes 
wallee Yes 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

Yoordi

Country

Switzerland

Website

yoordi.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Alternatives

No Alternatives

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