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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

Whatfoodsmenu provides online ordering solutions for restaurants, cafes and cloud kitchens. It also gives them business tools to help grow their business. Whatfoodsmenu offers support and assistance to small businesses lacking marketing knowledge, expertise, or online e-commerce capabilities. How does it work? After browsing the digital menu, the customer can choose what he or her wants and then completes the order via checkout. After verification, the user is able to continue the checkout process by completing the order and sending the payment via WhatsApp messaging directly to the restaurant. Restaurants can confirm acceptance or rejection of orders by sending a WhatsApp message or using the system. If orders are accepted, they will be added to the point of sale system that is also accessible within the whatfoodsmenu platform. Both restaurants and whatfoodsm

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

$0
Starter at 19.99 USD , Pro at 39.99 USD
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

Whatfoodsmenu

Founded

2022

Country

United Arab Emirates

Website

whatfoodsmenu.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools Yes 
Menu Item Management Yes 
POS Integration Yes 
Pre-Made Menu Templates No 
Printed/Paper Menus No 
QR Code Menus Yes 
Tablet Menus Yes 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator No 
White-Label Yes 

Alternatives

Alternatives

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