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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

Our complimentary online ordering solutions empower restaurants to boost their operational efficiency by optimizing digital menus, managing orders, and facilitating third-party delivery services. Elevate your restaurant's potential with our free online ordering system. Customers have the flexibility to choose their order type, select their desired items, and make payments through various methods such as debit, credit, Google Pay, and Apple Pay. Once the order is placed, it seamlessly integrates into your POS system, ready for customer collection. Embrace the digital age by offering delivery, take-out, and curbside services. Additionally, enhance the dine-in experience through QR code or tablet-based tableside ordering, allowing for quicker table turnover. The AnyPOSconnector API ensures a smooth connection between top POS and kitchen technology systems like Oracle POS, Doordash Drive, Dragontail, UberEats, Lightspeed, and Shift4 Payments. At TechRyde, our clients hold the top priority in our business strategy. We possess unwavering confidence in our methods aimed at making your operations not just smarter, but also more efficient and fruitful for long-term success. By leveraging technology, we help you stay ahead in a competitive market.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ALGO No 
Apple Pay No 
DoorDash No 
Flipdish No 
Google Pay No 
Lightspeed Retail No 
Oracle MICROS POS No 
Shift4 No 
Uber Eats No 
WhatsApp Yes 

Integrations

ALGO Yes 
Apple Pay Yes 
DoorDash Yes 
Flipdish Yes 
Google Pay Yes 
Lightspeed Retail Yes 
Oracle MICROS POS Yes 
Shift4 Yes 
Uber Eats Yes 
WhatsApp No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

TechRyde

Founded

2016

Country

Canada

Website

www.techryde.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label No 

Alternatives

No Alternatives

Alternatives