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Average Ratings 0 Ratings
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
Description
RestroSuite is a comprehensive online ordering solution designed for restaurants, pizzerias, cafés, and takeaways looking to sell directly via their customized websites. This platform integrates various features such as digital menu management, handling of pickup and delivery orders, establishment of delivery zones, adjustable fees, online payment options, personalized domains, customizable themes, QR code ordering, staff role assignments, and live order tracking all within a single system. By utilizing RestroSuite, restaurants can maintain control over their branding, pricing strategies, and customer interactions while opting for a consistent monthly subscription rather than incurring costs per order. The platform facilitates online transactions through multiple payment methods, including credit cards, Klarna, Google Pay, and Apple Pay, and is compatible with both mobile and desktop devices, making it user-friendly for those without technical expertise. Additionally, potential users can explore the service with a 21-day free trial, which does not require a credit card for activation, encouraging businesses to experience the platform's benefits risk-free. This ensures that restaurant owners can focus on their culinary offerings while RestroSuite handles the intricacies of online ordering.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apple Pay
No
Google Pay
No
Google Search Console
No
PayU
No
Stripe
No
WhatsApp
Yes
Integrations
Apple Pay
Yes
Google Pay
Yes
Google Search Console
Yes
PayU
Yes
Stripe
Yes
WhatsApp
No
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Pricing Details
$34.99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Vendor Details
Company Name
RestroSuite
Country
Poland
Website
www.restrosuite.app
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Alternatives
No Alternatives