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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

Enhance your business operations by working more intelligently and efficiently with our EPOS and Back Office solutions. Our Point of Sale Online Ordering System is designed to be fast, reliable, and stable, allowing you to receive orders without incurring any commissions through E-Menu and Mobile Ordering. Effortlessly showcase your menu and streamline the ordering process to boost customer engagement. With Loyalty and Promotions features, you can significantly improve customer retention. Experience the future of your business with RestApp, where you'll find cutting-edge tools for Online Ordering, EPOS, Loyalty programs, Inventory management, and Reporting, among other benefits. Enjoy commission-free delivery and take-away orders, ensuring that your customers receive the best possible service without any added costs. Create an intuitive website and mobile apps that allow customers to easily place orders, earn points on their purchases, and redeem those points for future orders, creating a win-win situation for everyone involved. Our next-generation cloud-based Point of Sale system is designed to facilitate faster and more efficient transactions, constantly evolving to meet your needs, unlike traditional solutions. Ideal for boutique cafés, restaurants, and bars, RestApp is revolutionizing the way businesses operate. Join us in embracing technology that simplifies your business processes and enhances customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EVO Payments No 
HubSpot Customer Platform No 
Meta Ads No 
PayPal No 
Paymentsense No 
Sapience HCM No 
Stripe No 
WhatsApp Yes 
Worldpay No 
Xero No 

Integrations

EVO Payments Yes 
HubSpot Customer Platform Yes 
Meta Ads Yes 
PayPal Yes 
Paymentsense Yes 
Sapience HCM Yes 
Stripe Yes 
WhatsApp No 
Worldpay Yes 
Xero Yes 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

RestApp

Founded

2015

Country

United Kingdom

Website

www.restapp.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Alternatives

No Alternatives

Alternatives