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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Description

Menuro serves as a comprehensive platform for independent eateries, including restaurants, cafes, and fast-casual establishments, facilitating online ordering and enhancing customer interactions. It offers customized iOS and Android mobile applications for ordering, as well as a restaurant website that enables direct online orders for both pickup and delivery. The platform also provides features aimed at encouraging repeat customer visits, such as loyalty rewards programs, automated SMS and push notifications, and solicited customer reviews. With a user-friendly web dashboard, restaurants can easily oversee their menus and incoming orders, while also utilizing various in-store tools like counter tablets, kitchen displays, and self-service kiosks. Additionally, Menuro encompasses sales and customer analytics, along with SEO-optimized pages for restaurants. The platform boasts compatibility with POS systems such as Square, Toast, and Clover, allowing seamless coordination between online and in-person orders and menus. It is tailored for restaurant operators looking to effectively manage direct orders as well as customer communication alongside their physical service, ensuring a well-rounded dining experience for patrons.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clover No 
DoorDash No 
Shipday No 
Square POS No 
WhatsApp Yes 

Integrations

Clover Yes 
DoorDash Yes 
Shipday Yes 
Square POS Yes 
WhatsApp No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Pricing Details

C$49/month
Plans start at C$49 per month, billed monthly, plus a one-time setup fee quoted before commitment. There is no commission on orders; card-processing fees are separate and quoted for the restaurant.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Vendor Details

Company Name

Menuro

Founded

2024

Country

Canada

Website

menuro.io

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Alternatives

No Alternatives

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