Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.
Description
PatronWorks serves as a comprehensive platform for point-of-sale and operational management tailored to independent restaurants, cafés, bars, quick-service counters, and smaller restaurant groups. This system integrates a Windows-based register with essential features such as kitchen displays and receipt printing, alongside functionalities for managing tables, reservations, staff schedules, and timekeeping. Depending on the chosen plan, establishments may also benefit from online ordering and delivery services, customer profiles, loyalty programs, gift cards, coupons, email marketing, inventory management, purchasing, payroll, and administration across multiple locations. Notably, the register is capable of recording sales and printing locally even during internet disruptions, ensuring that all transactions are synchronized once connectivity is restored. Monthly billing is based on each location, with separate pricing for terminal licenses and online ordering features. Designed for operators seeking an all-in-one solution, PatronWorks manages both front-of-house transactions and back-office operations seamlessly within a singular system. This comprehensive approach not only streamlines operations but also enhances the overall customer experience, making it a valuable asset for restaurant management.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Epos Now
No
Pricing Details
Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial
No
Free Version
No
Pricing Details
$19.99/location/month
Basic costs $19.99 per location per month, month-to-month, and includes one terminal license. Standard costs $39.99 per location per month, and Growth costs $59.99 per location per month; Scale pricing is custom. Additional terminal licenses cost $29 per month. Online ordering costs 5% per order or $59 per month. Payment processing is billed separately by the processor. A 14-day free trial is available with no credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kayana
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/self-service-kiosks/
Vendor Details
Company Name
PatronWorks
Founded
2003
Country
United States
Website
patronworks.com
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No