Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.
Description
Empower your customers to place their own orders, allowing employees to focus on more impactful responsibilities. This innovative ordering method not only boosts sales but also enhances efficiency at all times throughout the day. By minimizing wait times, it provides a smoother experience for your customers while serving as a reliable contingency plan for unexpected employee absences. Furthermore, it lowers cashier expenses and reduces the costs associated with hiring. The risk of order-taking errors is significantly mitigated as KioskBuddy seamlessly integrates with your point-of-sale system to present item information in a user-friendly self-ordering format. Customers can autonomously place their orders and make payments using Square hardware, ensuring a straightforward process. Notifications about orders are conveniently relayed to your staff via email, printed receipts, or Fresh KDS, while our intuitive conversational ordering guide ensures that customers can easily customize their requests without feeling overwhelmed. Additionally, your customers can still accumulate and redeem rewards through the self-order kiosks. Say goodbye to outdated paging systems and the hassle of announcing names; with our service, you can effortlessly inform customers of their order readiness through unlimited SMS text messages, enhancing their overall experience. This modern approach not only streamlines the ordering process but also fosters customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Epos Now
No
Pricing Details
Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kayana
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/self-service-kiosks/
Vendor Details
Company Name
KioskBuddy
Country
United States
Website
www.kioskbuddy.app/
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
Yes
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Alternatives
No Alternatives