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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Self-Service Kiosk is an interactive ordering platform designed for restaurants and various food-service establishments, allowing customers to explore menus, personalize their selections, and make payments directly at the kiosk, while seamlessly integrating orders into Kayana’s point-of-sale and kitchen display systems. Patrons can easily navigate through the options, modify their orders with additional choices, and even include recommended items before finalizing their payment. Restaurant operators gain the advantage of managing their menus from a central location, ensuring a consistent branded experience across multiple sites. Available in several formats, including floor-standing, wall-mounted, and countertop models, the kiosk adapts to different service environments. Kayana positions this system as ideal for quick-service restaurants, cafés, food courts, stadiums, and businesses operating across several locations. In addition to the kiosk, Kayana offers complementary tools for sales reporting and management, enhancing operational efficiency. This software facilitates a dual ordering approach, accommodating both self-service and staff-assisted transactions, enabling venues to effectively handle customer orders alongside their established Kayana operations, ultimately improving the overall dining experience.

Description

Empower your customers to place their own orders, allowing employees to focus on more impactful responsibilities. This innovative ordering method not only boosts sales but also enhances efficiency at all times throughout the day. By minimizing wait times, it provides a smoother experience for your customers while serving as a reliable contingency plan for unexpected employee absences. Furthermore, it lowers cashier expenses and reduces the costs associated with hiring. The risk of order-taking errors is significantly mitigated as KioskBuddy seamlessly integrates with your point-of-sale system to present item information in a user-friendly self-ordering format. Customers can autonomously place their orders and make payments using Square hardware, ensuring a straightforward process. Notifications about orders are conveniently relayed to your staff via email, printed receipts, or Fresh KDS, while our intuitive conversational ordering guide ensures that customers can easily customize their requests without feeling overwhelmed. Additionally, your customers can still accumulate and redeem rewards through the self-order kiosks. Say goodbye to outdated paging systems and the hassle of announcing names; with our service, you can effortlessly inform customers of their order readiness through unlimited SMS text messages, enhancing their overall experience. This modern approach not only streamlines the ordering process but also fosters customer satisfaction and loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Epos Now Yes 

Integrations

Epos Now No 

Pricing Details

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kayana

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Vendor Details

Company Name

KioskBuddy

Country

United States

Website

www.kioskbuddy.app/

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment Yes 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Alternatives

No Alternatives

Alternatives

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