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features
design
support

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Description

Boost your conversion rates by creating detailed online itineraries with our innovative Itinerary Builder. Customers can conveniently book through the Kaptio Platform, ensuring a smooth and enjoyable shopping experience. Gain a comprehensive view of your customers from their first interaction through to quotes, bookings, and re-engagement after their trips. Enhance your marketing strategies by running opt-in campaigns that collect customer preferences and history, which can be utilized with Marketing Cloud or other marketing solutions. Kaptio Travel stands out as a premier travel platform specifically designed for travel operators using Salesforce. Our platform empowers you to grow your business by leveraging the most advanced travel technology available, all built on the top-rated travel CRM platform, which allows for seamless integration with an unparalleled travel CRM system while enhancing operational efficiency and customer satisfaction.

Description

The travel sector is highly dynamic and continuously changing, making it clear that a universal solution does not exist. Service providers are perpetually seeking innovative approaches to enhance customer service while maintaining low costs and boosting profitability. The STERNA suite presents online travel businesses with a flexible and customizable platform that facilitates connections with consumers and third-party providers. Featuring a ready-to-use booking engine, companies can effortlessly enter the market from day one. Furthermore, this platform can be tailored to meet specific business objectives within a matter of weeks. It ensures a seamless booking experience across various devices, including desktops, tablets, and smartphones, so that customers receive consistent service on any platform, operating system, or browser. Additionally, the comprehensive travel framework offers a customizable user experience, integration with Global Distribution Systems (GDS), and supports both B2B and B2C models while automating mid-office and back-office operations, ultimately enhancing efficiency and effectiveness in the travel industry. This adaptability positions companies to thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

The Respond Analyst No 

Integrations

The Respond Analyst Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Kaptio

Website

kaptio.com

Vendor Details

Company Name

Zenith Software

Founded

1996

Country

India

Website

zenithsoft.com/sterna-travel-suite/

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration Yes 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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