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support

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Description

Boost your conversion rates by creating detailed online itineraries with our innovative Itinerary Builder. Customers can conveniently book through the Kaptio Platform, ensuring a smooth and enjoyable shopping experience. Gain a comprehensive view of your customers from their first interaction through to quotes, bookings, and re-engagement after their trips. Enhance your marketing strategies by running opt-in campaigns that collect customer preferences and history, which can be utilized with Marketing Cloud or other marketing solutions. Kaptio Travel stands out as a premier travel platform specifically designed for travel operators using Salesforce. Our platform empowers you to grow your business by leveraging the most advanced travel technology available, all built on the top-rated travel CRM platform, which allows for seamless integration with an unparalleled travel CRM system while enhancing operational efficiency and customer satisfaction.

Description

PEAK 15 Systems builds all-in-one cloud software for multi-day tour operator businesses, from first inquiry through post-trip follow-up. It serves multi-day tour operators running custom, FIT, or scheduled departures, Destination Management Companies (DMCs) building B2B itineraries, adventure, expedition, and luxury travel companies including charter cruise operators, and multi-day travel companies replacing spreadsheets and legacy systems. The platform centralizes CRM, so guest, vendor, and partner profiles live in one place with full booking history. Trip Planning builds itineraries and quotes from templates with automated pricing. Bookings tools process online and phone reservations against real-time inventory. Operations automates confirmations, reminders, rosters, and manifests. Accounting generates multi-currency invoices and exports to QuickBooks or Sage. Built on Microsoft Dynamics 365 with API-first integrations, every customer is paired with a dedicated Customer Success Manager through a staged onboarding process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Constant Contact No 
Gmail No 
Google Analytics No 
Google Workspace No 
HubSpot Marketing Hub No 
Joomla! No 
Mailchimp No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
OrderCloud No 
Power BI Embedded No 
QuickBooks Desktop Pro No 
QuickBooks Online No 
RedPoint Customer Data Platform No 
RightRez No 
Sitecore No 
Stripe No 
WordPress No 

Integrations

Axis LMS Yes 
Constant Contact Yes 
Gmail Yes 
Google Analytics Yes 
Google Workspace Yes 
HubSpot Marketing Hub Yes 
Joomla! Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
OrderCloud Yes 
Power BI Embedded Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Online Yes 
RedPoint Customer Data Platform Yes 
RightRez Yes 
Sitecore Yes 
Stripe Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300 per month
Kilimanjaro — Entry tier. Likely covers core trip planning, CRM, sales/booking management, and standard operations workflows for smaller operators at the low end of the ICP (7–15 users, ~$3M+ revenue).
Denali — Mid tier. Likely adds advanced automation, expanded reporting, and additional configuration depth for operators in the optimal ICP range (15–50 users).
Everest — Top tier. Likely includes the full feature set, highest configurability, advanced analytics/BI access, and enterprise-grade support for the upper end of the ICP (50–100+ users) and custom enterprise deals.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kaptio

Website

kaptio.com

Vendor Details

Company Name

PEAK 15 Systems

Founded

2005

Country

United States

Website

www.peak15systems.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours Yes 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Alternatives

Alternatives

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