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Description
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.
Description
The InsightXM Customer Data Platform is designed to collect, analyze, and present your data to enhance your critical business choices. As your organization evolves and grows in complexity, interpreting all that data can become increasingly challenging. This realization led us to create a dedicated customer data platform that consolidates your business data, provides clarity, and delivers actionable insights. Share your business objectives with us, and we will configure your platform, integrate it with your data sources, and begin gathering valuable information. Collaborate with our team to analyze your data, and together we will craft a tailored program that suits your specific business requirements. The InsightXM platform allows you to visualize all your data and discover actionable insights through an array of tools and customized reports. Each package comes with pre-configured dashboards informed by our understanding of what is truly significant. You can compare and contrast various data points, leveraging the insights to steer your future decisions effectively. We strive to empower you to harness the full potential of your data for improved outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Redshift
Yes
Amazon S3
Yes
CustomerGauge
Yes
Freshdesk
Yes
Google Cloud BigQuery
Yes
Help Scout
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Kayako
Yes
Integrations
Amazon Redshift
No
Amazon S3
No
CustomerGauge
No
Freshdesk
No
Google Cloud BigQuery
No
Help Scout
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Kayako
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$400 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Kapiche
Founded
2015
Country
Australia
Website
kapiche.com
Vendor Details
Company Name
insightXM
Country
United States
Website
insightxm.com
Product Features
Data Entry
Abbreviation Detection
No
Data Capture and Transfer
No
Data Cleansing
No
Data Entry Verification
No
Data Search Flexibility
No
Duplicate Detection
No
Flexible Search
No
Image Entry
No
Library Conversion
No
Mis-Keyed Variation Detection
No
Phonetic Variation Detection
No
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
Yes
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
Yes
Weddings / Parties
No
