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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Kano Surveys is a specialized platform designed for conducting Kano model surveys, analyzing customer insights, and determining the priority of product features. By eliminating the hassle of manually constructing survey logic, exporting data, and managing spreadsheets, teams can efficiently create targeted Kano surveys and receive comprehensive analyses all within a single interface. This allows users to categorize ideas into Must-have, Performance, Delighter, Indifferent, or Reverse features, and utilize prioritization tools to inform their development strategy. The platform also offers advanced features that empower teams to optimize their research process. Users can incorporate custom questions to differentiate responses based on various demographics such as persona, customer type, plan, market, or any significant attribute. Additionally, teams can personalize surveys with their own branding, ensuring the surveys align seamlessly with their product rather than appearing as standard forms. Post-completion redirects allow for a smoother user experience by directing respondents to a thank-you page, prototype, offer, or subsequent research phase. Ultimately, Kano Surveys equips product teams to gather more precise data, gain deeper insights into customer expectations, and make informed decisions that drive product success. In this way, the platform not only enhances data collection but also elevates the overall research experience.

Description

We focus on delivering exceptional project management services tailored specifically for survey research firms. Our commitment to customer-centric solutions distinguishes us from our competitors, as we prioritize clarity and transparency in our policies to foster long-term partnerships. Clients can easily generate and distribute branded links to their customers and vendors, whether for their own end pages or those of their panel providers. Research companies have the flexibility to conduct studies using their own panel of respondents or by collaborating with panel vendors. Our platform provides real-time statistics on redirections, including details on completed surveys, disqualified entries, and filled quotas. Additionally, users can create and oversee their own panels, effectively managing the entire business process cycle. Since 2012, Survey Back Office has established itself as a trusted partner in the survey research industry, continuously delivering project management solutions that meet the needs of our clients. We began our journey by developing a comprehensive project management solution for survey research in 2012, ultimately creating a portal designed to support both emerging and established survey research companies. As we move forward, we remain dedicated to evolving our services to better serve our clients in this dynamic industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kano Surveys

Founded

2019

Country

Australia

Website

www.kanosurveys.com

Vendor Details

Company Name

Survey Back Office

Founded

2015

Country

India

Website

surveybackoffice.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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