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Average Ratings 0 Ratings
Description
Kano Surveys is a specialized platform designed for conducting Kano model surveys, analyzing customer insights, and determining the priority of product features. By eliminating the hassle of manually constructing survey logic, exporting data, and managing spreadsheets, teams can efficiently create targeted Kano surveys and receive comprehensive analyses all within a single interface. This allows users to categorize ideas into Must-have, Performance, Delighter, Indifferent, or Reverse features, and utilize prioritization tools to inform their development strategy.
The platform also offers advanced features that empower teams to optimize their research process. Users can incorporate custom questions to differentiate responses based on various demographics such as persona, customer type, plan, market, or any significant attribute. Additionally, teams can personalize surveys with their own branding, ensuring the surveys align seamlessly with their product rather than appearing as standard forms. Post-completion redirects allow for a smoother user experience by directing respondents to a thank-you page, prototype, offer, or subsequent research phase. Ultimately, Kano Surveys equips product teams to gather more precise data, gain deeper insights into customer expectations, and make informed decisions that drive product success. In this way, the platform not only enhances data collection but also elevates the overall research experience.
Description
Developing online surveys, forms, and questionnaires allows you to gather and analyze data effectively, providing you with the insights needed for informed decision-making. Our platform is trusted by a diverse range of users, including students, non-profits, corporations, and government entities, who rely on it daily to capture and utilize data. SmartSurvey is equipped with a variety of features designed to facilitate quick and easy respondent engagement while gathering feedback and opinions. Each plan offers unlimited surveys, a collection of pre-designed templates, and an extensive selection of question types to choose from. For those on paid plans, advanced question types and logic are included, while enterprise options come with pre-configured customer experience inquiries, comprehensive dashboards, and customizable variable features. Enhance the visibility of your surveys with robust built-in distribution tools, and all plans allow for unique links to be created for sharing, sending, and monitoring surveys, which can also be embedded within your website. Additionally, business plans and higher tiers provide the ability to send and track survey invitations through our integrated email service, ensuring you maximize your outreach and engagement. With these comprehensive tools, you can efficiently collect valuable insights that drive your organization's success.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Emailable
No
Google Analytics
No
KonnectzIT
No
NeverBounce
No
Salesforce
No
Stackreaction
No
Wufoo
No
Zapier
No
Integrations
Emailable
Yes
Google Analytics
Yes
KonnectzIT
Yes
NeverBounce
Yes
Salesforce
Yes
Stackreaction
Yes
Wufoo
Yes
Zapier
Yes
Pricing Details
$9/month
Free Trial
No
Free Version
Yes
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Kano Surveys
Founded
2019
Country
Australia
Website
www.kanosurveys.com
Vendor Details
Company Name
SmartSurvey
Founded
2002
Country
United Kingdom
Website
www.smartsurvey.co.uk
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No