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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Kano Surveys is a specialized platform designed for conducting Kano model surveys, analyzing customer insights, and determining the priority of product features. By eliminating the hassle of manually constructing survey logic, exporting data, and managing spreadsheets, teams can efficiently create targeted Kano surveys and receive comprehensive analyses all within a single interface. This allows users to categorize ideas into Must-have, Performance, Delighter, Indifferent, or Reverse features, and utilize prioritization tools to inform their development strategy. The platform also offers advanced features that empower teams to optimize their research process. Users can incorporate custom questions to differentiate responses based on various demographics such as persona, customer type, plan, market, or any significant attribute. Additionally, teams can personalize surveys with their own branding, ensuring the surveys align seamlessly with their product rather than appearing as standard forms. Post-completion redirects allow for a smoother user experience by directing respondents to a thank-you page, prototype, offer, or subsequent research phase. Ultimately, Kano Surveys equips product teams to gather more precise data, gain deeper insights into customer expectations, and make informed decisions that drive product success. In this way, the platform not only enhances data collection but also elevates the overall research experience.

Description

OnePoint Global is committed to creating and enhancing survey solutions tailored for success in an increasingly mobile environment. As the sole provider focusing on robust survey tools that prioritize a mobile-first strategy for gathering customer feedback and insights, we empower users to conduct fully optimized surveys capable of engaging any target demographic on any device, worldwide, and in multiple languages, whether online or offline. Our range of DIY survey solutions allows clients and developers to either create their own mobile survey products or seamlessly integrate specific survey functionalities into their existing platforms via an Open Source framework supported by Software Development Kits (SDKs). Our rapidly loading surveys are compatible with smartphones, tablets, phablets, and desktops, ensuring accessibility for users anytime and anywhere, whether they are connected to the internet or not. Additionally, sending survey invitations through SMS can significantly enhance response rates and completion percentages, driving better engagement and insights. This dedication to mobile optimization positions OnePoint Global as a leader in the survey industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Kano Surveys

Founded

2019

Country

Australia

Website

www.kanosurveys.com

Vendor Details

Company Name

OnePoint Global

Founded

2005

Country

United Kingdom

Website

www.onepointglobal.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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